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What is the greatest strength that you bring to this job? 1. These are similar to behavioral interview questions, in that they ask you about different work experiences. The worst way to answer the question "Why should we hire you?" We’re here to make it easier. A good strategy for answering both situational and behavioral questions is to use the STAR interview response technique to describe a situation from the past that exemplifies how you would handle a similar challenge in the future. Are you interviewing for a job in customer service? So has your interviewer. To prepare for your interview, make sure you know the requirements of the job. But this is your time to make your strongest case for yourself. How do you handle that? Thank you!You are now a Monster member—and you'll receive more content in your inbox soon. How you should answer: “You should hire me because I would be a good fit because your mission of putting the patient before anything else is exactly how I think all health care should be provided. The truth is you’re human and you’ve made a mistake or two on the job before. This makes you sound more confident and authoritative, he says. How do you respond when family members ask for your personal diagnosis? 2. Every job interview is different. How did you resolve it? After all, health care jobs are often high-stress and disagreements among team members are unavoidable. As a member, you can get more career advice like this emailed right to your inbox. Job interviews can be scary and nerve-wracking, especially when you’ve found the right employer and job for you. You have to change things up. Many will be common interview questions you might be asked for any job, such as questions about your employment history, your educational background, your skills and qualifications for the job, and your goals for the future. This is a specific one, and the question itself will be tailored toward you and the job at stake. Many customer service representative jobs have schedules that include nights and other irregular hours, so an employer may want to know if you are able to work a variety of shifts. 12. The one where they ask you to take about your own personal mistakes, mess-ups and overall failures. 11. Lin shared his advice on how you can answer those tough questions, including some sample responses. If it's not a 9 - 5 job, you will be asked about your availability to work evenings, weekends, and holidays. Tell me about a time that you helped resolve a particularly difficult customer issue. The interviewer will want to see that you’re ambitious but also committed to developing the department you want to join, too. Example answer: “This hospital interests me because of its approach to [specific type of healthcare]. Even though I missed a lot of social events, it instilled in me a drive to provide that level of care to others, which I’ve done throughout my career.”. Example answer: I would bring a strong work ethic and a commitment to my patients. Employers want to be sure they’re getting the best of the best, so they don’t throw many softballs. Copyright © 2020 Describe a situation where you had problems with poor communication. The stakes are high in any job interview, but in health care, the interview questions can be especially tough. In addition, experience in working with underserved populations gives me the advantage of being familiar with a wide variety of perspectives. Finally, my demonstrated work on committees will help strengthen your organization’s commitment to active internal leadership.”. Highlight the work you’ve in your career that has helped you or your organization to stay in front of trends, Lin says. I’m excited about this role because I feel that I can accomplish [your goal] and expand on my current skill set while also learning, growing and contributing to a great healthcare organization that aligns with my own values.”. Health care is changing rapidly, and employers want creative, innovative thinkers who have ideas on how to do things better. “Why do you want to work here?” is one of the most important questions in an interview. I won’t stop until I find an answer and I just continue to do everything I can even under the toughest circumstances. You may also be asked questions about you personally, including questions about your personality and work style. We met and I went over some information about ensuring the patient and family have a voice in the care team, and the specialist appreciated the reminder. How would you handle a patient who constantly complains about being in pain? How you should answer: “With a wider variety of providers on care teams operating at the top of their licenses, I think it will be vital to pay attention to every perspective. Read on to learn more about the questions you might be asked during an interview for a customer service representative job. When you're answering behavioral interview questions, be prepared to share real examples of how you handled a situation. Would you be available to work additional shifts? Now here are the questions and answers you’ve been looking for: Example answer: “I am a [positive adjectives] healthcare professional with [x] years of experience. How you should answer: “You should hire me because I would be a good fit because your mission of putting the patient before anything else is exactly how I think all health care should be provided. By continuing, you agree to Monster's privacy policy, terms of use and use of cookies. What have you done to be a better customer service representative? Example Answer: The best way to handle the stress of the job is through making checklists and planning ahead. There are two reasons somebody would want to help another person. Every candidate will say that! But in a face-to-face interview you’ll probably get a number of technical or behavioral questions from a range of different people. When it comes to answering a question such as, “Why should we hire you?” there are a few practices you should avoid: Memorizing your answer. Contrary to popular belief, you don’t need to do a whole lot of studying, or have an extensive amount of medical knowledge, to get started in healthcare. On top of that, the hours were killing me. What should you do if a customer asks a question you don’t know the answer to? Customer Service Interview Questions and Answers, Types of Customer Service Interview Questions, Interview Questions About Your Qualifications, Preparing for a Customer Service Representative Interview, Sample Behavioral Job Interview Questions and Tips for Answering, Tips on How to Answer Retail Interview Questions, 100+ Job Interview Questions and Example Answers, Social Work Interview Questions and Tips for Answering, Best Answers for the Top 10 Job Interview Questions, Most Frequently Asked Questions for Help Desk Specialists, Student Job Interview Questions and Answers, Top 10 Behavioral Interview Questions and Sample Answers, How to Prepare for a Behavioral Job Interview, 12 Common Teacher Interview Questions and Best Answers, Common Phone Interview Questions and Best Answers, Administrative Job Interview Questions and Best Answers, Top Job Interview Questions for Insurance Salespeople, How to Answer Job Interview Questions About Customer Service, Here Are Tips for How to Answer Firefighter Job Interview Questions, The Best Way to Answer Interview Questions About You, What qualifications do you have that make you suitable for this position, How do you achieve your goals and objectives, Do you prefer to work alone or with others. Sample Answers for Why You’re the Best Candidate for the Job.

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